NHTSA Complaint #10786219 — 2011 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10786219 |
| Vehicle | 2011 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 61,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
MY HUSBAND AND I WERE DRIVING HOME (GOING APPROXIMATELY 40 MPH) WITH OUR 2 YEAR OLD AND ALL OF THE SUDDEN THE CAR LOST POWER. IT DID NOT DIE BUT WOULDN'T GO OVER 5 MPH. THANKFULLY, WE WERE CLOSE TO HOME AND NOT ON A BUSY HIGHWAY. IF WE HAD BEEN ON A BUSY HIGHWAY I DO BELIEVE IT WOULD HAVE CAUSE AN ACCIDENT AND THAT TERRIFIES ME SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. I HAVE READ THAT FORD EXTENDED THE WARRANTY FOR THIS ISSUE BUT WAS NOT MADE TO ISSUE A RECALL. UNFORTUNATELY, FORD INC'S "CUSTOMER SATISFACTION PROGRAM" FOR THIS ISSUE EXPIRED IN JANUARY 2015 SO NOW I WILL BE OUT THE MONEY TO FIX THIS EXTREMELY DANGEROUS ISSUE. FORD MOTOR COMPANY SHOULD BE MADE TO ISSUE A RECALL TO FIX THIS ISSUE BEFORE IT KILLS SOMEONE.
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