NHTSA Complaint #10786041 — 2014 JEEP CHEROKEE

ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED MY CONCERN ABOUT IT BEING SAFE; THE SERVICE ADVISOR RE-ASSURED ME THAT IT WAS. ON MONDAY, AUGUST 3, 2015, JUST 7 DAYS AFTER THE VEHICLE FAILED ME, I WAS EN ROUTE TO WORK ON 91-N I WAS TRAVELING IN THE MIDDLE LANE SURROUNDED BY MULTIPLE VEHICLES. AGAIN, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I WAS ALMOST HIT BY OTHER VEHICLES WHILE TRYING TO MAKE MY WAY TO THE RIGHT SIDE OF THE HIGHWAY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. FOR THE SECOND TIME IN ONE WEEK, THE VEHICLE FAILED IN THE SAME MANNER AND I NARROWLY MANAGED TO GET TO THE BREAKDOWN LANE. CHRYSLER INSISTS THAT THIS VEHICLE IS SAFE TO DRIVE. THIS IS THE THIRD JEEP CHEROKEE IN CONNECTICUT THAT I AM PERSONALLY AWARE OF THAT HAS THE SAME DEFECT; THIS IS UNACCEPTABLE. I PURCHASED A NEW JEEP TO BE SAFE; MY EXPERIENCE WITH JEEP HAS BEEN FAR FROM THAT. I AM STUCK PAYING OF AN UNSAFE VEHICLE. NARROWLY AVOIDING BEING KILLED TWICE IN THIS VEHICLE IS ENOUGH FOR ME.