NHTSA Complaint #10785680 — 2011 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10785680
Vehicle 2011 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 26,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THIS IS THE SECOND REPORT I HAVE MADE ABOUT THIS ISSUE. THE FIRST WAS ON/ABOUT SET. 26, 2015. WHEN I WAS DRIVING, THE CAR IN MOTION, THE POWER TRAIN MALFUNCTION INDICATOR (A WRENCH) COMES ON, THE CAR LOSES ALL POWER, GOES DOWN TO PERHAPS 2 MILES PER HOUR, AND THEN STOPS. IT FEELS AS THOUGH THE POWER STEERING ALSO GOES OUT. WHEN THE CAR STOPS, IT SHAKES AND JERKS. YOU CANNOT ACCELERATE. I TURN THE MOTOR OFF AND THEN ON, "RESETTING" THE INDICATOR (PER THE FORD DEALERSHIP). AND THE ISSUE STOPS. IT HAS HAPPENED AGAIN TODAY, OCT. 23RD. TWICE (IN THE MORNING AND AGAIN THIS AFTERNOON). I CALLED SAM GALLOWAY FORD IN FORT MYERS, FL AND WAS TOLD TO BRING IT IN ON NOV. 4TH. AGAIN, TODAY IS OCT. 23. I WAS TOLD, BY DANIELLE (SERVICE ADVISOR), THAT "SINCE IT IS NOT HAPPENING ALL THE TIME IT WAS FINE TO WAIT" UNTIL NOV. 4, 2015. I AM AFRAID TO DRIVE THIS CAR THIS IS A SAFETY ISSUE FOR ME, ANYONE I HAVE IN THE CAR, AND OTHER DRIVERS. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE? I AM ON BUSY ROADS WHEN THIS HAPPENS. WHY DON'T YOU DO SOMETHING????

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