NHTSA Complaint #10785332 — 2015 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10785332
Vehicle	2015 RAM 1500
Component	POWER TRAIN
Date of Incident	October 16, 2015
Date Filed	October 22, 2015
Mileage	9,903 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE THE TRUCK WAS BEEN AT THE DEALERSHIP FROM OCT 5TH TO PRESENT, THE UCONNECT SYSTEM SENT ME AND EMAIL WARNING AT 4:30PM ON OCT. 16TH ABOUT A MALFUNCTION INDICATOR LIGHT REGARDING THE POWER TRAIN. WHEN I WENT TO PICKUP THE TRUCK ON OCT 20TH THE ENGINE WARNING LIGHT WAS ON AND THE SERVICE MANAGER COULD NOT GET IT TO GO OFF -SO WE LEFT IT THERE. THIS WAS AFTER THE DEALERSHIP FIXED THE OIL IN THE COOLANT SYSTEM, WHICH WAS FOUND TO BE CAUSED BY A BROKEN OIL COOLANT PUMP. THE NEW WARNING MESSAGE THAT WAS SENT STATES "POWERTRAIN: PROLONGED DRIVING WITH THE MALFUNCTION LIGHT ON COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. IF THE MALFUNCTION LIGHT IS FLASHING, SEVER CATALYTIC CONVERTER DAMAGE AND POWER LOSS WILL SOON OCCUR. HAVE YOUR VEHICLE SERVICED AT YOUR DEALERSHIP IMMEDIATELY."

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