NHTSA Complaint #10782828 — 2004 LEXUS RX330

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10782828
Vehicle	2004 LEXUS RX330
Component	STEERING
Date of Incident	June 30, 2015
Date Filed	October 16, 2015
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS AND POWER STEERING FLUID WAS DISPENSED INTO THE RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC INFORMED THAT THE POWER STEERING PUMP AND THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

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