NHTSA Complaint #10782085 — 2015 RAM 2500

BRAND NEW 2015 RAM 2500 LARAMIE LIMITED 4X4 PICKED IT UP AND WITHIN TWO WEEKS WE DROVE TO WI FROM FL. NOTICED SLOP IN THE REAR END MORE THAN ANY OTHER RAM I'VE OWNED. ALSO HAD A VIBRATION BETWEEN 65 AND 78 TOOK IT BACK EXPLAINED I THOUGHT THE DRIVE TRAIN HAD ISSUES. THE DEALER HAD IT FOR ONE DAY AND GAVE IT BACK SAYING "WE BALANCED TIRES AND DIDN'T HEAR ANY CLUNK". I TEST DROVE, ISSUES STILL THERE TOOK IT BACK AND THE DEALER KEPT IT FOR 3 DAYS AND CALLED AND SAID "ALL DONE WE CHANGED/WARRANTED TWO REAR TIRES THEY WERE BAD". "MOVED REAR TIRES TO THE FROM BACK TO FRONT. TIGHTENED THE DEF BRACKET AND TRANS MOUNT CLUNK GONE". I TEST DROVE ISSUES BOTH STILL THERE. I RETURNED IT TO THE DEALER THEY SAID "OH YES WE FEEL IT, WE PUT ON 2 REAR ROTORS AND RIGHT REAR HUB, WE STILL FEEL THE VIBRATION AND THE SLOPPY REAR END." WE CALLED CHRYSLER TO PUT IN A CASE. AFTER ONE WEEK I CALLED AND ASKED WHATS GOING ON. "WE ARE STILL GETTING INFORMATION FROM CHRYSLER". I CALLED WEEK TWO AND WAS TOLD "CHRYSLER IS SENDING OUT AN ENGINEER SHOULD BE HERE MONDAY OR TUESDAY OF THIS WEEK (10/12/2015 OR 10/13/2015) I SAID I WANT TO BE ONSITE WHEN THEY ARRIVE TO PROTECT MY INTEREST IN A $71000.00 VEHICLE. I WAS TOLD TODAY NOW THE "ENGINEER ISN'T COMING BUT HE DROVE A VEHICLE EQUIPPED AS MINE IN N FL AND NO VIBRATION PRESENT". I TOLD HIM I AM CLOSE TO PUTTING IN A CASE FOR LEMON LAW AND WITH THE NHTSA, HE CHUCKLED AND SAID "I WILL BE IN TOUCH WHEN CHRYSLER CALLS ME WITH MORE INSTRUCTION." I AGAIN STATED I AM SERIOUS I CANNOT AFFORD TO DO THIS AND NEED MY VEHICLE FOR WORK. HE SAID "I'LL CALL YA". PLEASE DO SOMETHING TO HELP OR DIRECT CHRYSLER RAM TO RECALL OR GET A NEW SAME EQUIPPED TRUCK HERE FOR ME. THERE ARE 851 PORT ON THE CUMMINS SITE WITH THE SAME ISSUE WE ARE TRYING TO GET TO POST HERE IMMEDIATELY.