NHTSA Complaint #10780591 — 2015 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT BOTH KEY FOBS WOULD FAIL TO START THE VEHICLE AND REAR BRAKE LIGHT FAILED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKE LIGHT AND NOTICED THAT THE FAILURE PERSISTED. SEVERAL DAYS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR BEING DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.