NHTSA Complaint #10779827 — 2013 FORD FLEX

RECENTLY, WHEN DRIVING CAR SUDDENLY FEELS AS THOUGH IT SHIFTS TO NEUTRAL, WHILE DRIVING DOWN A BUSY HIGHWAY. I COASTED TO A PARKING LOT OFF OF THE SERVICE ROAD, TURNED CAR OFF AND RESTARTED. THIS HAS HAPPENED AT LEAST TWICE LATELY. FOR MONTHS I HAVE DEALT WITH DOORS SHOWING AJAR, EVEN WHEN CLOSED. INSIDE LIGHTS STAY ON... AND ALARM SOUNDS OFTEN. FIRST IT WAS THE PASSENGER DOOR, NOW THE DRIVER DOOR AND RIGHT REAR PASSENGER DOOR CONSTANTLY SAY AJAR. ALARM SOUNDS IN THE MIDDLE OF THE NIGHT. IT HAS BECOME NECESSARY TO DISCONNECT BATTERY CABLE EVERY NIGHT IN ORDER FOR THIS NOT TO HAPPEN. RECENTLY HAD TO PURCHASE NEW BATTERY. PASSENGER DOOR WAS REPAIRED AT NO COST TO ME... BUT DEALERSHIPS WANT TO CHARGE ME $1000 TO REPAIR DOOR LATCHES ON DRIVER DOOR AND REAR PASSENGER DOOR, WHICH ON A 2013 VEHICLE IS RIDICULOUS. THIS OBVIOUSLY IS AN ONGOING ISSUE THAT NEEDS TO BE ADDRESSED BY FORD... AND SOON!