NHTSA Complaint #10779434 — 2004 DODGE DURANGO

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ORIGINAL OWNER PREVIOUSLY REPLACED THE MOTOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE CONTACT WAS PLACED ON A WAITING LIST WHERE THE VEHICLE WAS NUMBER NINETY-FIVE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.