NHTSA Complaint #10778280 — 2012 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10778280
Vehicle	2012 DODGE RAM 2500
Component	STEERING
Date of Incident	September 17, 2015
Date Filed	September 28, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

I HAD RECALL N49 / NHTSA 13V-529 CONDUCTED ON MY VEHICLE, NOW THE STEERING WHEEL HAS MOVED FROM THE CENTER TO THE RIGHT. MY DIRECTION OF TRAVEL IS STRAIGHT, WHEN DRIVING, BUT THE TOP OF STEERING WHEEL IS NOW POINTED TO THE 2:00 PM. I ASKED THE LARRY H MILLER RAM IN UTAH, IF I COULD DO A BUY BACK AND THEY TOLD ME "NO YOUR VEHICLE DOES NOT QUALIFY BECAUSE YOU HAD THE N49 DONE ON IT". WHEN I READ THE FCA V NHTSA IT DID NOT SAY THAT, IT SAID THEY "FCA" WILL DO A BUY BACK DUE TO THE CASE IN QUESTION.

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