NHTSA Complaint #10778239 — 2012 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10778239 |
| Vehicle | 2012 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
AS I WAS BREAKING TO TURN LEFT AT A STREET LIGHT MY CAR STARTED TO SHAKE, WRENCH LIGHT CAME ON, THE VEHICLE LOST POWER AND STALLED. I TOOK IT TO JORDAN FORD IN SAN ANTONIO, TEXAS, THEY TOLD ME THEY COULD NOT DUPLICATE THE ERROR MESSAGE AND NOTICED A CARBON BUILD UP AND RECOMMENDED CLEANING. ALMOST $500 TO PAY FOR SOMETHING THAT MAY NOT FIX THE PROBLEM. I NOTICED OTHER COMPLAINTS ONLINE ABOUT THE SAME ISSUE THAT HAPPENED TO MY VEHICLE AND I'M VERY WORRIED. I DRIVE MY CHILDREN IN THIS CAR. I WOULD LIKE TO KNOW WHY THERE AREN'T ANY RECALLS ON THIS VEHICLE.
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