NHTSA Complaint #10778191 — 2013 FORD FLEX

THE DOOR AJAR WARNING LIGHTS AND SOUNDS CONTINUE TO ILLUMINATE AND MAKE NOISE, EVEN WHEN THE DOOR IS CLOSED AND RECLOSED MANY TIMES. IT HAS BECOME QUITE IRRITATING, AND THE DEALERSHIP 'CLEANED' THE SENSOR THE FIRST TIME THIS OCCURRED, SEVERAL MONTHS AGO. NOW, IT ISN'T UNDER WARRANTY, WITH NEARLY 40,000 MILES ON IT, AND I WAS INFORMED THAT THE PART ALONE COSTS $300.00. WORSE YET, THE PART IS ON BACKORDER, WHICH INDICATES THAT THIS ISN'T AN ISOLATED INCIDENT. IN FACT, I LOCATED SEVERAL SIMILAR COMPLAINTS ONLINE WHILE RESEARCHING MY ALTERNATIVES. I WOULD APPRECIATE IT IF FORD WOULD OWN UP TO THIS DEFECT AND FIX THE PROBLEM FOR ALL FLEX OWNERS. I HAD TO ELECT NOT TO HAVE IT FIXED AT THIS TIME, DUE TO THE EXPENSE AND THE INAVAILABILITY OF THE PART. MY SANITY MAY DISAGREE WITH THIS DECISION!