NHTSA Complaint #10777758 — 2014 JEEP CHEROKEE

ON SEPTEMBER 20TH AT 5:30 AM DRIVING 55MPH MY 2014 JEEP CHEROKEE TRAIL HAWK SUDDENLY JUST SHUT OFF THE WHOLE CAR. IT RESTATED 45 MINUTES LATER AND I DROVE IT TO MINOT AUTOMOTIVE CENTER. THE ERROR MESSAGES THAT CAME ON THE DASH WERE "SERVICE TRANSMISSION< SERVICE EMERGANCY BREAK,CHECK ENGINE LIGHT" MINOT AUTOMOTIVE WROTE ON THEIR DIAGNOSTIC PAPER THAT CODE U0402 "IMPLAUSIBLE DATA RECIEVED FROM TCM" AND CODE P0975- SHIFT CONTROL SOLENOID B CIRCUIT CONTROL PERFORMANCE ERRORS WERE STORED. DEALER UPDATED THE TCM AND PCM SOFTWARE TO VERSION FOR TSBS 18-031-14 REV A AND 21-043-15 THEY CLEARED THE CODES THE RETURNED. ON SEPTEMBER 23 THE JEEP JUST DIED AGAIN WHILE DRIVING DOWN HIWAY AT 65 MPH, IT RESTARTED AN HOUR LATER AND AGAIN TOOK TO DEALER WHO PROMPLY SAID IT WOULD BE 4 WEEKS BEFORE THEY COULD LOOK AT IT. CALLED JEEP/CHYSLER SERVICE # AND ASSIGNED CASE #27877752 AND TOLD SOMEONE WOULD CALL ME BACK. JEEP AGAIN DIED ON SEPT 23 2015 2 MORE TIMES AS THE DEALER SAID IT WAS SAFE TO DRIVE AND JEEP WOULDN'T PAY FOR A RENTAL. I NEVER WAS CALLED BACK FROM JEEP SO CALLED THEM AGAIN.THIS TIME ASSIGNED A CASE MANAGER WHO JUST STONEWALLS ME AND NEVER RETURNS CALLS. JEEPS BRIGHT IDEA WAS TO HAVE IT TOWED 150MILES AT MY EXPENSE OF $664 TO ANOTHER DEALER WHO WOULDN'T LOOK AT IT FOR 2 MONTHS. CAR DIES AGAIN WHILE DRIVING 65 ON SEPTEMBER 24 2015. IF WE OR THE OTHER MOTORING PUBLIC LIVE THRU THIS IT WILL BE A MIRACLE.