NHTSA Complaint #10776489 — 2010 RAM 1500

SEPT 2013 WHILE DRIVING HOME IN MY 2010 DODGE RAM 1500 TRUCK FROM GLACIER NATIONAL PARK MY TRANSMISSION KICKED OUT OF TOW MODE AND LOCKED INTO 4TH GEAR. MY ENGINE WARNING LIGHT CAME ON. I WAS TOWING AN ULTRALITE TRAILER (5K LB) AT THE TIME. THIS INCIDENT OCCURRED AT AN APPROX. 16000 ODOMETER READING. THE OWNER?S MANUAL SAID IT WAS OK TO DRIVE THE TRUCK IN THIS CONDITION AND THE 4TH GEAR ALLOWS YOU TO LIMP HOME. THE DEALER SAID A SOLENOID MALFUNCTIONED AND THEY REPLACED IT. FEB 20, 2015 AT APPROX. 22,800 ODOMETER READING THIS INCIDENT HAPPENED AGAIN. THIS REPAIR LASTED ONLY 6800 MILES AFTER THE REPAIR WAS FIRST MADE. I WAS DRIVING UNDER NORMAL CONDITIONS THE TRANSMISSION KICKED OUT AND LOCKED INTO 4TH GEAR AND AGAIN I LIMPED THE TRUCK BACK TO THE DEALER FOR A REPAIR ON THE SAME SOLENOID PROBLEM. SEPT 20TH, 2015, WHILE DRIVING TO LASSAN NAT PARK, THE TRANSMISSION AGAIN KICKED OUT OF TOW MODE AND LOCKED INTO 4TH GEAR. THIS OCCURRED AT 28K MILES OR 6K MILES AFTER THE SECOND REPAIR. I HAVE AN APPOINTMENT TOMORROW TO SEE WHAT THE FIX WILL BE. HOWEVER, THE SYMPTOMS WERE THE SAME: TRUCK SHUDDERED, ENGINE WARNING LIGHT CAME ON, AND TRUCK GOT LOCKED INTO 4TH GEAR. I SEE MANY COMPLAINTS ON THE INTERNET PERTAINING TO THIS TRANSMISSION ISSUE BUT HAS A SERIOUS REPORT BEEN RECEIVED BY YOUR OFFICE? THERE IS DEFINITELY SOMETHING WRONG WITH THE TRUCK?S TRANSMISSION AND IT DOESN?T APPEAR TO BE JUST MY TRUCK. TO RECAP, MY 2010 DODGE RAM TRANSMISSION SOLENOID FAILED ON 3 OCCASIONS LOCKING THE TRANSMISSION INTO 4TH GEAR. MY TRUCK THOUGH A 2010 MODEL YEAR, HAS ONLY 28000 MILES OF USE. SOLINOID FAILED AT 16000, 22800, AND 28000 MILES. THIS COULD CAUSE A SERIOUS PROBLEM ESPECIALLY IF YOU ARE HEADED UP A MOUNTAIN PULLING A TRAILER.