NHTSA Complaint #10775346 — 2012 DODGE DURANGO
ELECTRICAL SYSTEM issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 10775346 |
| Vehicle | 2012 DODGE DURANGO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
I WAS DRIVING AND NOTICED SMOKE COMING FROM WHAT APPEARED TO BE THE DRIVERS SIDE VISOR. I RECORDED THE SMOKE AND CALLED MY HUSBAND (WHO THOUGHT I WAS NUTS). WHEN I WOULD STOP, THE SMOKE SEEMED TO STOP AS WELL. MY TODDLER AND I WERE ABLE TO PARK AND EVACUATE THE VEHICLE BEFORE THE FIRE STARTED. THE FIRE DEPARTMENT SAID IT WAS AN ELECTRICAL FIRE, STARTED IN THE WIRING NEAR THE VISOR. DAMAGE IS SHOWN IN THE PICTURES. NEARLY $20K TO REPAIR IT SO THE INSURANCE COMPANY HAS TOTALED THE VEHICLE. THERE IS AN ELECTRICAL WIRING RECALL #14V391000 ON 7/2/2014 THAT STATES; "IF THE VANITY LAMP WIRING SHORTS THERE IS AN INCREASED RISK OF FIRE." I HAD THIS RECALL ADDRESSED IN 11/2014...SO WHY DID THIS HAPPEN?! TWO WEEKS PRIOR TO MY INCIDENT I HAD TAKEN MY 2012 DURANGO IN FOR DIFFICULTY STARTING, TIRE SENSOR REPLACEMENT, AND TO HAVE SOFTWARE UPDATES COMPLETED. COULD THIS HAVE TRIGGERED THE SHORT? THE RECALL ALSO STATES: "IN AFFECTED VEHICLES, THE WIRING FOR THE VANITY LAMP IN THE SUN VISOR MAY SHORT CIRCUIT, AFTER A SERVICE REPAIR IS PERFORMED." I HAVE REALLY ENJOYED MY DURANGO...BUT THIS HAS BEEN A TERRIBLE EXPERIENCE!
Related Complaints for the 2012 DODGE DURANGO
Other ELECTRICAL SYSTEM Complaints
#11694892
Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of th...
#11667452
The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the ...
#11646806
Has major issues …
#11626299
Electric problem
#11608818
While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming fro...
Recent Complaints for the 2012 DODGE DURANGO
#11669862
SERVICE BRAKES
I took my Durango to Albany ga to dodge dealership for recall on brake booster water shield repair plus the other rec...
#11635416
FUEL/PROPULSION SYSTEM
There have been several times where I am stopped at a light or stop sign and the car stalls. It happens when I try to...
#11631334
ENGINE
My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1...