NHTSA Complaint #10767581 — 2012 VOLKSWAGEN PASSAT

DESPITE PERFORMING THE REGULARLY SCHEDULED (VERY EXPENSIVE) MAINTENANCE FOR THIS VEHICLE, WE HAD MANY ISSUES WITH OUR 2012 VOLKSWAGEN PASSAT TDI. THIS CAR WAS A COMMUTER VEHICLE AND WAS DRIVEN 110 MILES/5 DAYS PER WEEK AT 55-65 MPH. WE THOUGHT THAT WITH PROPER CARE AND MAINTENANCE THIS CAR WITH ITS DIESEL ENGINE WOULD LAST MORE THAN 111,000 MILES... WE ARE SO DISAPPOINTED AND FRANKLY IRATE. WHAT A WASTE OF MONEY. OUR ISSUES WERE: AT NUMEROUS MILEAGES, OUR HEAD, TAIL AND RUNNING LIGHTS HAD TO BE REPLACED AT ABOUT $50/INSTANCE. AT 104,738 MILES, THE PASSENGER WINDOW WOULD NOT GO UP OR DOWN. THE WINDOW PIN WAS REPLACED FOR $184.05. AT 101,019 MILES, THE TIMING BELT WAS REPLACED AT A COST OF $1,260.76. AT 111,166 MILES, OUR 2012 VOLKSWAGEN PASSAT TDI BEGAN TO RUN VERY ROUGH AND LOUD ON TRIP. WE MADE IT HOME AND MY HUSBAND BROUGHT THE CAR TO THE VOLKSWAGEN SHOP WHERE WE WERE TOLD THAT BEARINGS BROKE OFF AND DESTROYED THE INTERIOR OF OUR ENGINE. WE REPLACED THE ENGINE AT A WHOPPING $6,865.76. AT 127,115 MILES THE CAR WOULD NOT START. WE TOWED IT TO THE DEALER WHERE WE WERE TOLD THE STARTER HAD GONE OUT AND NEEDED TO BE REPLACED. WE SOLD THE PASSAT ON THE SPOT TO THE DEALER BEFORE FIXING THIS ISSUE. WE COULD NOT BEAR TO SELL THIS CAR TO A PRIVATE PARTY.