NHTSA Complaint #11365796 — 2012 VOLKSWAGEN PASSAT

WHILE DRIVING THE VEHICLE IT WILL LOOSE DRIVING POWER, CHECK ENGINE LIGHT WILL COME ON AS WELL AS EPC LIGHT. WHEN TAKEN TO A MECHANIC IT WAS FOUND OUT THAT THE WHOLE THROTKE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS WAS A DEALER ONLY PART, WHEN THE MECHANIC SHOP CALLED TO ORDER THE PART FROM THE DEALERSHIP THEY WERE TOLD THAT THE PART WAS ON A NATIONAL BACK ORDER AND THAT IT COULD BE 6 MONTHS TO A YEAR BEFORE A PART WAS AVALIABLE. WHEN I CALLED THE DEALERSHIP A WEEK LATER THE PART WAS STILL ON BACK ORDER, AND THEY SAID THAT THEY HAD OVER 200 ON A LIST WAITING FOR THIS PART, AND TO KEEP CALLING BACK TO ASK ABOUT THE STATUS. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE JULY 2020, AND AS OF TODAY 10/22/2020, ACCORDINF TO THE DEALERSHIP THERE IS STILL NO ESTIMATED TIMEFRAME THAT THIS PART EILL BE AVAILABLE. I FELL THAT IF THERE IS THAT MANY THAT IF THEY DO IN FACT HAVE OVER 200 WAITING FOR THE PART THEN THERE MUST BE SOMTHING DEFECTIVE WITH THE CURRENT PART THAT IS ON THE VEHICLE.