NHTSA Complaint #11351480 — 2012 VOLKSWAGEN PASSAT ENGINE

Complaint Details

ODI Number	11351480
Vehicle	2012 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	October 21, 2019
Date Filed	August 26, 2020
Mileage	30,325 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TWICE WHILE DRIVING, THE FUEL DELIVERY SYSTEM FAILED LEAVING THE AUTOMOBILE DISABLED ON THE HIGHWAY. ON BOTH OCCASIONS IT WAS REPORTED THAT METAL WAS FOUND IN THE FUEL PUMP AND ALL COMPONENTS OF THE FUEL SYSTEM WERE REPLACED. THE TWO INCIDENTS HAPPENED WITHIN THE FIRST YEAR OF OWNERSHIP AFTER THE CAR WAS TAKEN OUT OF STORAGE FOR THE EXHAUST/ EMISSIONS RECALL. THE FIRST OCCURRENCE WAS WITHIN 2 MONTHS AND WITHIN 2000 MILES. THE SECOND WAS SHORTLY AFTER THE FIRST 10,000 MILE SERVICE AND WITHIN 9 MONTHS FROM THE FIRST.

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