NHTSA Complaint #10767316 — 2011 FORD EXPLORER

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING FROM A COMPLETE STOP OR WHEN DECREASING IN SPEED. ALSO, WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE ONLY OCCURRED ONCE. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING ON THE INSTRUMENT PANEL WOULD DIM OCCASIONALLY WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,800.