NHTSA Complaint #10764187 — 2014 DODGE DURANGO

BACKED CAR OUT OF GARAGE, PUT IN PARK ON INCLINED DRIVEWAY TO RETRIEVE A FORGOTTEN ITEM FROM HOUSE. WAS GONE FOR ABOUT 1 MINUTE. UPON RETURNING CAR WAS ACROSS THE CUL DE SAC IN THE NEIGHBORS FRONT YARD. WENT TO NEIGHBORS YARD TO RETRIEVE CAR AND LOOK FOR DAMAGE. CAR WAS STILL IN PARK AS THE DIAL TRANSMISSION WAS ILLUMINATED TO P, BUT CAR WAS NO LONGER RUNNING BUT LIGHTS AND RADIO WERE STILL ON. CLEANED DIRT AND GRASS OUT OF TAIL PIPE AS IT HAD CRASHED THRU NEIGHBORS DITCH. STARTED CAR AND DROVE BACK TO HOUSE, TURNED OFF ENGINE AND PUT ON EMERGENCY BREAK, CALLED HUSBAND OUT OF THE HOUSE TO LOOK UNDERNEATH FOR DAMAGE. FRONT END DAMAGE ON THE PASSENGER SIDE AND ALSO REAR BUMPER DAMAGE. CALLED DODGE AND FILED CLAIM. CAR WAS TAKEN TO LOCAL DEALER WHO CALLED DODGE AND WERE ADVISED TO CHECK FOR ANY GUNK OR DEBRI IN THE OIL PAN, NONE FOUND SO THEY WERE ADVISED TO DROP THE TRANSMISSION AND CHECK THE COMPONENTS, WHICH RESULTED IN THE DISCOVERY OF A DEFECTIVE VALVE BODY. PART WAS REPLACED AND DAMAGED SUPPOSEDLY FIXED. LESS THAN TWO MONTHS LATER, TRANSMISSION IS SLAMMING FROM 2ND GEAR TO 3RD GEAR AND LARGE CLUNK HEARD WHEN TRANSMISSION SHIFTS FROM 2ND GEAR TO FIRST GEAR, CALLED DODGE AND FILE ANOTHER CLAIM AND TAKING BACK TO DEALER. I HAVE READ OTHER COMPLAINTS ABOUT UNATTENDED VEHICLE ROLL AWAYS FOR DODGE AND JEEP USING THE SAME NEW DIAL TRANSMISSION RESULTING IN PROPERTY DAMAGE AND MINOR INJURIES. I AM VERY CONCERNED THAT SOMEONE MAY BE SERIOUSLY INJURED OR KILLED IF THIS IS NOT ADDRESSED BY DODGE. I DO ALSO HAVE THIS ALL ON VIDEO AS WE HAVE AN OUTDOOR SECURITY SYSTEM THAT I AM WILL TO SEND TO ANYONE WHO IS TRYING TO DISPUTE THIS SAME SAFETY ISSUE WITH DODGE. IT IS EVEN TIMED SECOND BY SECOND IN THE FOOTAGE AND YOU CAN SEE EVERY DOOR IN MY CAR TO PROVE THAT NO ONE ELSE WAS IN THE CAR WHEN THIS HAPPENED.