NHTSA Complaint #10763404 — 2013 NISSAN ALTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10763404
Vehicle 2013 NISSAN ALTIMA
Component STEERING
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I HAVE BEEN TO THE DEALER SEVERAL TIMES WITH THE COMPLAINT OF THE CAR CONSTANTLY DRIFTING LEFT AND RIGHT AND NOT BEING ABLE TO CONTROL THE HANDLING OF THE VEHICLE. IT OFTEN FEELS LIKE YOU ARE DRIVING ON THREE WHEELS AND THE STABILITY SHIFTS. I DO NOT FEEL SAFE DRIVING THE CAR AS I DON'T HAVE FULL CONTROL ,NOR DO I LIKE HAVING MY SON IN THE VEHICLE AND TRY TO AVOID FREEWAYS BUT IT PRETTY MUCH DRIFTS AT ALL SPEEDS. I HAVE SPOKEN TO THE SERVICE MANAGER, SERVICE DIRECTOR, AND REGIONAL MANAGER AT NISSAN NORTH AMERICA BUT THEY CLAIM TO NOT BE ABLE TO REPRODUCE THE ISSUE. HOWEVER, EVERY TIME I GET IN IT I FEEL VIBRATIONS AND EXPERIENCE WEIRD WHINING NOISES AS WELL AS THE DRIFTING AND BOUNCING ALL OVER THE ROADS. I HAVE ALSO EXPERIENCED WHERE I'M TRYING TO SLOW DOWN AND IT SEEMS LIKE THE CAR SPEEDS UP AND WHEN TRYING TO SPEED UP THE CAR IS SLUGGISH. NISSAN REALLY NEEDS TO TAKE OWNERSHIP TO FIX THE ISSUE BEFORE SOMEONE LOSES THEIR LIFE!! THIS IS RIDICULOUS TO HAVE TO DEAL WITH THESE ISSUES FOR A NEWER CAR THAT PEOPLE ARE STILL PAYING FOR!!

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