NHTSA Complaint #10763142 — 2012 DODGE DURANGO

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A SMOKE ODOR INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE SUN VISOR HAD CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WAS REPORTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000...UPDATED 11/02/15 *BF *CN