NHTSA Complaint #10762505 — 2010 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10762505
Vehicle 2010 GMC TERRAIN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

WE WERE ALMOST REAR END WHEN TRAVELLING DOWN THE HIGHWAY THE CAR JUST STOPS MOVING WITH ENGINE RUNNING. THE DRIVER WHO ALMOST HIT US AND OTHER DRIVERS GOT OUT TO ASSIST US IN GETTING MY CAR OFF THE HIGHWAY. WE TRAVEL ALOT IN THIS CAR WHAT IF WE WERE ON INTERSTATE WE WOULD PROBABLY BEEN KILLED. THANK GOD THAT DID NOT HAPPEN. THE DEALER HAD THE CAR OVER A WEEK TRYING TO FIND THE PROBLEM FIRST THEY SAID IT WAS A CRANK SHAFT SENSOR NOW THEY ARE SAYING IT'S THE PLATES IN THE TRANSMISSION. THE COST BETWEEN $3150 AND $4000. WE CAN'T AFFORD THAT WITH ONLY 5 PAYMENTS LEFT ON A CAR WE PURCHASED NEW KEPT UP WITH ALL THE SERVICES INCLUDING A TRANSMISSION SERVICE THE DEALER SAID WE NEEDED TO COVER ANY FUTURE PROBLEMS WE MAY INCUR. WHY IN THE WORLD WOULD A TRANSMISSION GO OUT AT 87,000 MILES. I JUST WANT THE GOVERNING AUTHORITY TO LOOK INTO THIS PROBLEM TO SAVE SOMEONE LIFE. THERE WAS NO WARNING BEFORE THIS HAPPENED TO US. I THINK GMC SHOULD BE ORDER TO ISSUE SOME TYPE OF RECALL. I'M STILL WAITING FOR A CALL FROM GMC

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