NHTSA Complaint #11706578 — 2010 GMC TERRAIN

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11706578
Vehicle 2010 GMC TERRAIN
Component VISIBILITY
Date of Incident
Date Filed
Mileage 114,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

The contact owns a 2010 GMC Terrain. The contact stated that while operating the vehicle, the center console display intermittently malfunctioned and became inoperable. During the failure, the HVAC system was no longer blowing hot air, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Additionally, the radio had become inoperable, and the audible clicking from the turn signal was muted. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 09V489000 (VISIBILITY). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 114,000.

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