NHTSA Complaint #11464699 — 2010 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11464699
Vehicle 2010 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My 2010 Terrain had been been intermittent dash warnings for “Service StabiliTrac” and “Engine Power Reduced” which would force the engine to reduce the speed itself down to about 30 MPH. After turning off car and restarting, warnings would go away. Yesterday, while driving on a secondary road, with no check engine light on, the engine stalled while traveling at approx 35 MPH. I was able to drop the vehicle into neutral and coast onto a side street, while also attempting to restart the engine. I was able to pull over without causing an accident. After letting the car sit for a few minutes I attempted to restart the engine, but only got a strange noise from the area of the upper cylinders. At his point the check engine light was now on. While waiting for a tow truck, and independent mechanic pulled up to ask if I needed help. After listening to the noice from the upper engine he asked if he could get tools and look in the engine. I said yes. He quickly pulled parts off the upper engine and opened and removed the upper cylinder cover. This revealed that the timing chain had no tension, as well as shards of shattered plastic all over the place, in and around the upper cylinders. After pointing this out he put everything back together and suggested I contact the dealership I got the vehicle from, which I have done already. He then stated that it appears that the engine would need to be replaced or rebuilt, due to catastrophic engine failure. He said my quick thinking of putting the vehicle into neutral probably avoided causing an accident and allowed me to get myself to a safe spot before stopping the vehicle. He also stated that this particular GM motor is known for catastrophic failure, which GM has failed or refused to acknowledge

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