NHTSA Complaint #10761022 — 2012 JEEP LIBERTY

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10761022
Vehicle 2012 JEEP LIBERTY
Component ENGINE
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I BOUGHT MY JEEP LIBERTY JET IN FEB 2012 BRAND NEW OUT OF THE SHOW ROOM. I AM A MILITARY VET AND WANTED A RELIABLE CAR TO DRIVE IN FOR MY PCS MOVES. I STARTED HAVING VEHICLE SHAKES IN 2013 FOR MY 2012 JEEP LIBERTY JET. IN DECEMBER 2013 I TOOK IT TO MILTON REUBEN CHRYSLER DEALERSHIP FOR CHECK ENGINE LIGHT. I WAS ALSO INFORMED THERE WAS A SAFETY RECALL ON IT THAT I WAS UNAWARE OF. THE VEHICLE WAS IN THE SHOP FOR OVER A MONTH FOR CYLINDER 3,4,7 MISFIRES. THE HEADS WERE REPLACED. IN AUGUST 2014, NOT EVEN A YEAR AFTER MY VEHICLE WAS IN THE SHOP I HAD TO RETURN FOR SHAKES. MY CHILD WAS IN THE CAR AT THE TIME IT WAS SHAKING VIOLENTLY. I CALLED CHRYSLER, NOT THE DEALERSHIP, TO COMPLAIN OF THIS SAFETY ISSUE AND FOR LONG TERM HELP SOLVING THE ISSUE. THEY BASICALLY SAID I WAS ON MY OWN AND THE DEALERSHIP DIDN'T WANT THE VEHICLE AS A TRADE IN BECAUSE OF ITS LENGTHY WRAP SHEET. THEY REPLACED CYLINDER 3 AND 7 AGAIN. I THOUGHT THE WORST WAS OVER UNTIL AUGUST 29, 2015 THE SHAKES CAME BACK. I TOOK IT TO DEALERSHIP AND THEY GAVE ME A BILL FOR $1100 FOR CYLINDER 5 MISFIRE. THE VEHICLE HAS LESS THAN 80,000 MILES ON A 100,000 MILE WARRANTY. IT HAS BEEN IN THE SHOP EVERY YEAR SINCE WE HAVE HAD IT FOR MAJOR WORK. THE DEALERSHIP DOESN'T WANT IT AND CHRYSLER IS NOT TAKING RESPONSIBILITY FOR THE FACT THEY BUILT A FAULTY VEHICLE. EVERY 20,000 MILES I AM HAVING ISSUES.

Related Complaints for the 2012 JEEP LIBERTY

Other ENGINE Complaints

#11552038 MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSI...
#11474030 Transmission failure due to not being replaced when scheduled for maintenance
#11455177 The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the ac...
#11450106 My heater takes 45-60 mins to heat up my car, and it doesn’t blow full force when it’s on the highest setting. On col...
#11396154 MY ENGINE AND THE ENTIRE ELECTRICAL STOP WHILE DRIVING, EVERY SYSTEM STOPPED WHILE DRIVING IN THE MIDDLE OF THE ROAD....

Recent Complaints for the 2012 JEEP LIBERTY

#11704187 UNKNOWN OR OTHER Skyroof suddenly stopped working and will not close. No dealers will fix as thry say parts aren't longer available..m...
#11703957 AIR BAGS My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guar...
#11703957 SUSPENSION My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guar...
#11703957 WHEELS My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guar...
#11673807 ENGINE AND ENGINE COOLING The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the...
Check any vehicle history by VIN - Free vehicle history report