NHTSA Complaint #11455177 — 2012 JEEP LIBERTY

The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the accelerator pedal was depressed however, the vehicle failed to respond. The RPM revved up but the vehicle did not respond. There was no warning light illuminated. Additionally, the contact stated that the passenger’s side front tire was wobbling. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that three tires needed to be replaced due to tread belt damage and that the heater core and transmission were defective and needed to be replaced. The vehicle was taken to the dealer where the vehicle was purchased to be repaired. The thermostat was replaced, the brake lines were bled however, the tires were not replaced. The contact stated that she was not provided a copy of the repair order. The contact stated that the vehicle was unsafe to drive. The vehicle manufacturer was notified of the failure. The tire manufacturer was not contacted. The approximate failure mileage was 134,000.