NHTSA Complaint #10760604 — 2010 MINI COOPER

ON THURSDAY,JULY 30, 2015 MY HUSBAND WAS HEADED TO WORK. HE WAS REAR ENDED WHILE HE WAS AT A COMPLETE STOP. HE WAS DIAGNOSED WITH SEVERE WHIPLASH AND HAS SUSTAINED INJURIES. THE INSURANCE COMPANY FOR THE PERSON WHO HIT MY HUSBAND ADMITTED FAULT IMMEDIATELY. TWO VEHICLE INSPECTIONS WERE DONE BY AN ADJUSTER. MY HUSBAND WAS DRIVING A MINI COOPER AND HE WAS REAR ENDED. THE ADJUSTER INFORMED HIM THAT THE VEHICLE DID NOT HAVE A STEEL PLATE. HENCE, THE IMPACT TO THE BACK OF HIS VEHICLE MAY HAVE BEEN MUCH GREATER. AFTER SPEAKING WITH AN ADVISOR AT THE CONCORD, CA MINI COOPER DEALER, I LEARNED THAT THE STEEL PLATE IN THE MINI COOPER IS STANDARD AND A REQUIRED SAFETY FEATURE. THE MINI COOPER WAS PURCHASED FROM CARMAX.COM ( CARMAX IN FAIRFIELD, CA ). MY CONCERN AND QUESTION IS WHETHER ON NOT CARMAX KNEW THIS AND DO THEY GENERALLY SELL USED VEHICLES THAT DO NOT MEET STANDARD SAFETY REQUIREMENTS. I HAVE NOT CONTACTED CARMAX ABOUT THIS. THANK YOU. *TR