NHTSA Complaint #10760190 — 2011 VOLKSWAGEN JETTA

SUSPENSION issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10760190
Vehicle	2011 VOLKSWAGEN JETTA
Component	SUSPENSION
Date of Incident	July 12, 2012
Date Filed	August 29, 2015
Mileage	38,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD AN ACCIDENT WETE CARE VERIED HARD LEFT AND HAD ACCIDENT. INSURANCE AND LOCAL AUTHORITIES BLAMED ME FOR INCIDENT. CAR FRONT END WAD COMPLETELY REBUILT AND WITHIN ONE YEAR I HAVE A LOWER CONTROL ARM THAT HAS BROKEN DUE TO MANUFACTURE DEFECT. MOLD OF STEEL TO BALL JOINT- RUBBER. IT HAS BROKEN AGAIN AND VW WILL NOT STAND BEHIND STATING WARRANTY ON CHASSIS COMPONENTS ARE ONE YEAR. HOW DOES A MOJOR CHASSIS COMPONENT FAIL AND AND A HIGH SAFETY ISSUE, NOT STANT BEHIND THIS TYPE ITEM. IT HAS NOW TORN UP A NEW FRONT STRUT AND TOP STRUT TOWER. WHAT ARE MY OPTIONS AS I JUST HAD RECALL COMPLETED FOR FAILURE OF REAR TRAILING ARMS AND VW INSERTED PLATES TO STRENGTHEN. WHAT AREY OPTIONS AS THIS IS A GRAVE SAFETY ISSUE AND IM BEING ASKED TO SPEND 3K TO REPLACE AFTER WE JUST SPENT 14K TO REBUILD FRONT SUSPENSION AFTER ACCIDENT.

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