NHTSA Complaint #11185991 — 2011 VOLKSWAGEN JETTA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11185991
Vehicle	2011 VOLKSWAGEN JETTA
Component	SUSPENSION
Date of Incident	March 10, 2019
Date Filed	March 11, 2019
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BROKEN TRAILING ARM AFTER 3 DAYS OF PURCHASE FROM DEALERSHIP DEALERSHIP REFUSES TO FIX IT RECALL FOR MY CAR REAR TRAILING ARM I WAS DRIVING AND THE CAR STARTED JUMPING IT SEEMED LIKE, LOST CONTROL OF MY VEHICLE THEN I COULD NO LONGER DRIVE IT. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT I BROKE THE REAR CONTROL ARM AND REFUSED TO FIX IT. I DO BELIEVE THAT IT IS THE REAR TRAILING ARM. IS MY BROKEN TRAILING ARM COVERED UNDER THE RECALL? IF SO, ISN'T MY DEALERSHIP WHERE I GOT THE CAR REQUIRED TO FIX THIS?

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