NHTSA Complaint #10759816 — 2015 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10759816
Vehicle 2015 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 5,700 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I WAS DRIVING TO WORK ON A THURSDAY MORNING, THE SAME ROUTE I ALWAYS TAKE, I AM VERY FIMILAIR WITH THE RAOD AND TRAFFIC IN THIS AREA BECAUSE I HAVE BEEN DRIVING IT FOR THE LAST SEVEN YEARS STRAIGHT. WELL ON MY WAY, I GOT INTO A ACCIDENT, MY NEW JEEP HAS BEEN INTO THE SHOP A FEW TIMES FOR A RECALL, I HAVE ONLY HAD THE JEEP FOR 7 MONTHS AND HAVE HAD TO BRING IT IN 2 TIMES AND NOW A 3RD FOR AN AIRBAG DEPLOYMENT ISSUE. ANYWAY, I WAS DRIVING TO WORK AND MY JEEP DOES THIS THING WHERE IT FEELS LIKE IT SHUTS OFF WHEN I AM STOPPED AND TURNS BACK ON WHEN I BEGIN TO MOVE, I NOTICED IT WHEN I FIRST PURCHASED THE JEEP WHEN I BROUGHT IT IN TO THE DEALER, THEY TOLD ME IT IS SUPPOSE TO DO THAT BECAUSE OF THE FOUR WHEEL DRIVE, I SAID OK FINE I JUST WANTED TO MAKE SURE I WAS SAFE BECAUSE THAT IS ONE OF THE REASONS I PURCHASED THIS CAR. WELL ON THE WAY TO WORK, MY JEEP DID JUST THAT BUT LATELY IT IS DOING A JERKING MOVE WHEN IT STARTS TO ACCELARTE NOW, MAKING IT FEEL LIKE MY CAR IS JERKING AND ACCERATING ON ITS OWN WHICH RESULTED IN MY HITTING THE CAR IN FRONT OF ME. NOW THE JEEP WAS NOT GOING AT A FAST SPEED AT ALL, I AM VERY FAMILAIR WITH THE LOCATION SO I PAY ATTENTION TO DETAIL HERE. I FELT MY JEEP DO THE JERK MOVEMENT AND WITH MY ACCERATION I AM CERTAIN THIS IS WHAT CAUSED ME TO HIT THE CAR IN FRONT OF ME, I THINK THERE IS SOMETHING SERIOUSLY WRONG HERE AND THIS NEEDS TO BE ADDRESSED.

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