NHTSA Complaint #10759714 — 2012 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10759714
Vehicle	2012 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 1, 2015
Date Filed	August 27, 2015
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT NOTICED THE VEHICLE WOULD DELAY TO START AND STALLED WHEN THE METER MEASURED OVER A QUARTER TANK OF FUEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DETERMINED A FUEL PUMP WOULD NEED TO BE REPLACED; HOWEVER, THE PART NEEDED WAS ON BACK ORDER UNTIL OCTOBER OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.

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