NHTSA Complaint #10759391 — 2015 FORD F-150

THE AIR-CONDITIONED "COOLED" LEATHER SEATS IN MY F-150 DO NOT WORK PROPERLY. THE SEAT BOTTOMS DO COOL, BUT THE SEAT BACKS, WHICH SHOULD ALSO COOL, DO NOT. THERE IS A NEGLIGIBLE AMOUNT OF COOL AIR THAT COMES OUT, BUT EVENTUALLY IT STOPS COOLING, AND GETS HOT. THE BACK OF THE FRONT SEATS (IN THE AREA IN AND ABOVE THE MAGAZINE POCKET) DOES GET HOT. SO HOT I WOULD BE CONCERNED IF A CHILD WERE TO BE SEATED IN THE BACK SEATS, AND REACHED INTO THE MAGAZINE POCKET TO RETRIEVE A BOOK. I IMAGINE IF I PUT A LARGE 'MAP BOOK' IN THE MAGAZINE POCKET, IT WOULD COMPLETELY RESTRICT THE EXHAUST AIRFLOW FROM THE TED (DEVICE THAT'S SUPPOSED TO PROVIDE COOL AIR TO THE FRONT SEAT PASSENGER). FORD CUSTOMER SERVICE AND THE DEALERSHIPS HAVEN'T BEEN MUCH HELP ON THIS. THERE IS SUPPOSEDLY A TSB IN THE WORKS, AND NEW PARTS TO HELP GET COOL AIR TO THE TED, AND PROPERLY EXHAUST THE HOT AIR, BUT ANY SUCH FIX HAS BEEN FAR TOO SLOW IN COMING. IN THE MEANTIME, I FEEL THIS IS A SAFETY HAZARD, IN ADDITION TO THE COMPLAINT THAT MY COOLED SEATS DON'T COOL!