NHTSA Complaint #11564545 — 2015 FORD F-150

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11564545
Vehicle	2015 FORD F-150
Component	SEATS
Date of Incident	November 15, 2023
Date Filed	January 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My upholstery of the drivers seat was worn out, so I had it replaced. When the mechanic pulled off the old upholstery, he found that the seat frame was broken in two places. I was then told by the service writer that this is a safety issue and that they are required to NOT release my vehicle back to me, due to the severity of the safety of the driver. He told me that the seat could break loose from the truck in event of a collision. - I have saved the damaged component - There was no indication or warning that this component failed

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