NHTSA Complaint #10750008 — 2015 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10750008 |
| Vehicle | 2015 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,792 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHEN I ATTEMPTED TO START THE VEHICLE BY PLACING MY FOOT ON THE BREAK AND PRESSING THE START ENGINE BUTTON, THE CAR INITIALLY BEGAN TO START BUT THEN SHUT OFF (IT WAS ON A HALF TANK OF GAS). I RELEASED THE BREAK, AND THEN MADE A SECOND ATTEMPT; PRESSING THE BREAK AND PRESSING THE START ENGINE BUTTON. THIS TIME THE ENGINE REPEATED THE INITIAL VEHICLE START SOUND (AS IF IT WERE COUGHING), UNTIL I HIT THE START ENGINE BUTTON TO TURN CANCEL THE PROCESS OR TURN THE ENGINE OFF. THE VEHICLE STARTED SUCCESSFULLY ON THIRD ATTEMPT. WHEN I GOT HOME, I NOTICED THAT THE VEHICLE'S ENGINE ICON WAS ON - NOT BLINKING, JUST ON. I TURNED OFF MY ENGINE, AND THEN TURNED IT BACK ON AND THE ENGINE ICON LIT UP AGAIN. THIS MORNING WHEN I WAS DISCUSSING IT WITH MY HUSBAND HE LET ME KNOW THAT A FEW DAYS AGO THE JOURNEY HOOD WAS POPPED. I DON'T EVEN KNOW WHERE THE HOOD POPPER IS, AND NONE OF MY PERSONAL BELONGINGS GOT SNAGGED ON ANYTHING SO I DON'T BELIEVE I AM THE ONE WHO POPPED IT.
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