NHTSA Complaint #10750005 — 2013 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10750005
Vehicle 2013 CHEVROLET SONIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

THIS MESSAGE IS DESCRIBING 2 DIFFERENT ISSUES: THIS VEHICLE WAS PURCHASED BRAND NEW IN THE LATE SUMMER OF 2012 AND HAS EXPERIENCED CONSISTENT ELECTRICAL ISSUES STARTING IN THE WINTER OF 2012. THE ENTIRE MIDDLE CONSOLE WILL COMPLETE POWER OFF, AND THE DIRECTIONAL LIGHTS DO NOT ACTIVATE. THE ONLY STRATEGY FOR "TURNING IT BACK ON" IS WHEN THE REAR WINDOW DEFROST BUTTON IS PUSHED REPEATEDLY. THIS HAS OCCURRED EVERY WINTER SINCE. I HAVE HAD THE DIRECTIONAL WAND REPLACED, AND HAVE ADDRESSED 2 RECALLS SENT FROM THE MANUFACTUER. THE PROBLEMS STILL PERSIST. SECOND AND MOST RECENT ISSUE (BEGAN IN APRIL 2015)- THE CAR STEREO SYSTEM HAS TURNED ITSELF ON AT LEAST 3 TIMES WHILE THE CAR IS PARKED, TURNED OFF- INCLUDING THE RADIO BEING POWERED OFF BEFORE THE CAR IS. ON THREE OCCASSIONS, I HAVE CAME OUT THE NEXT MORNING AND COULD HEAR MY CAR STEREO PLAYING. ON THE THIRD TIME, IT KILLED THE BATTERY.

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