NHTSA Complaint #10749523 — 2012 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10749523
Vehicle	2012 FORD FUSION HYBRID
Component	STEERING
Date of Incident	August 16, 2015
Date Filed	August 18, 2015
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DRIVING DOWN THE ROAD, GOING AROUND A CURVE, POWER STEERING FAILED. WAS ABLE TO CONTROL CONTROL THE CAR AND DROVE HOME SLOWLY. EXTREMELY DIFFICULT TO MAKE TURNS ONTO SIDE STREETS. THERE WAS NO WARNING PRIOR TO THE INCIDENT AND THOUGH FORD ISSUED A RECALL APPROX 1MONTH PRIOR, I HAD RECEIVED NO NOTICE. THE DEALERSHIP REPLACED THE STEERING RACK AND HAVE BEEN UNABLE TO FIX THE PROBLEM. WILL UPDATE WHEN RECEIVE FURTHER INFORMATION.

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