NHTSA Complaint #10749498 — 2013 FORD FOCUS

THE DASH UNIT WILL CEASE TO WORK AND ALL SPEAKERS IN THE CAR WILL UNEXPECTEDLY EMIT AN EARSPLITTING, HIGH FREQUENCY SQUEAL. THIS SOUND IS INTERMITTENT WITH A LOUD CRACKLING AND POPPING WHICH CANNOT BE STOPPED. THIS OCCURS WHILE DRIVING THE VEHICLE, WHEN THE VEHICLE DOOR IS OPENED AND THE ENGINE IS NOT RUNNING, WHILE THE VEHICLE SITS WITHOUT ANY OPERATION OR IGNITION, OR AT ANY OTHER TIME. THE PIERCING SOUND HAS ONLY STOPPED BY REMOVAL OF FUSES IN THE PASSENGER SIDE FUSE BOX. THE ENTIRE DASH UNIT WILL NOT FUNCTION AND THUS DOES NOT ALLEVIATE THE NOISE. THIS SOUND HAS BEEN PRODUCED BY THE VEHICLE WHEN NOT IN MOTION, ENGINE IS NOT RUNNING, AND CAR HAS BEEN IMMOBILE FOR A LONG PERIOD OF TIME. THE ABRUPT, DEAFENING SOUND IS A SAFETY ISSUE WHICH CAN CAUSE AN ACCIDENT DUE TO THE DRIVERS REACTION.