NHTSA Complaint #10749284 — 2012 DODGE DURANGO

WHEN THE GAS PEDAL WAS PUSHED DOWN TO ACCELERATE THERE WAS A HIGH PITCHED WHIZZING SOUND THAT WAS ASSOCIATED WITH EVERY REV OF THE ENGINE. AFTER DRIVING APPROX. 8 MINUTES THE BATTERY LIGHT CAME ON THE DASH PANEL. TOOK THE CAR TO A REPAIR SHOP AND THE BATTERY WAS REPLACED. AFTER REPLACING THE BATTERY, IT WAS DEEMED THE ALTERNATOR WAS BAD AND IN NEED OF REPLACEMENT. THE ALTERNATOR WAS REPLACED THE NEXT DAY AND THE PROBLEM WAS FIXED. DODGE CURRENTLY HAS A RECALL (P60) ON DURANGOS FROM THE SAME YEARS AS OURS. HOWEVER, DODGE SAYS MY ALTERNATOR DOES NOT FIT THE RECALL BECAUSE IT IS 180 AMP AND NOT 160 AMP. WHEN THE ALTERNATOR WAS REPLACED, THERE WAS A BACKORDER ON THE ALTERNATOR THAT FITS MY DURANGO. I FOUND THIS IRONIC AND QUESTIONED WHY THERE WOULD BE A SHORTAGE OF ALTERNATORS IF THIS TYPE WASN'T EXPERIENCING FAILURES. MY ISSUE FITS THE SAME SYMPTOMS AS MANY OTHER DODGE OWNERS. I FEEL THE ALTERNATOR WAS BAD AND PERHAPS THIS IS JUST ONE OF MANY THAT DODGE ISN'T RECOGNIZING AT THIS TIME. THERE IS NO RECOURSE AS OF NOW THROUGH DODGE BUT I WANT TO MAKE SOMEONE AWARE OF THIS ISSUE TO PREVENT SOMEONE FROM DEALING WITH THE SAME ISSUE. IF WE WOULD HAVE DRIVEN TOO FAR THE CAR MAY HAVE SHUT OFF AND CAUSED A HAZARD ON THE ROADWAY. I FEEL THIS IS TOO NEW A VEHICLE TO HAVE SUCH DETRIMENTAL FAILURES. DODGE HAS BEEN OF VERY LITTLE HELP. IN FACT, FIAT CHRYSLER MADE IT ABUNDANTLY CLEAR THAT MY VEHICLE DID NOT FIT THE RECALL AND WHEN I ASKED WHY A GROUP OF PEOPLE HAD TO BE AFFECTED TO CARE THERE WAS NO RESPONSE. PLEASE DO NOT LET THIS DIE! THANK YOU FOR YOUR TIME. *TR