NHTSA Complaint #10748734 — 2014 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10748734 |
| Vehicle | 2014 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,005 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
VEHICLE WAS BEING OPERATED ON A STRAIGHT AND LEVEL ROAD AT 45 MPH WHEN THE DASHBOARD ELECTRICAL AND RADIO SYSTEM WENT DARK, AND THERE WAS A LOSS OF POWER STEERING AT THE SAME TIME. IN ABOUT TWO SECONDS, THE VEHICLE RESTARTED WITHOUT ANY MOVEMENT BY THE DRIVER. SHE HAD BOTH HANDS ON THE WHEEL SO THAT SHE COULD CONTROL THE VEHICLE DUE TO THE LOSS OF THE POWER STEERING. WHEN THE VEHICLE RESTARTED ON ITS OWN, THE NORMAL HOUSEKEEPING FUNCTIONS OCCURRED ON THE DASH, THE RADIO CAME BACK ON, AND POWER STEERING CAME BACK. TWO LIGHTS ILLUMINATED ON THE DASH THAT WERE NOT NORMAL. ONE WAS THE CHECK ENGINE LIGHT THAT CAME ON CONTINUOUS, AND THE SQUIGILY TRACTION LIGHT CAME ON UNTIL SHE WAS ABLE TO PULL INTO A PARKING LOT WHERE SHE STOPPED THE VEHICLE AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE VEHICLE, THE TRACTION LIGHT DID NOT COME BACK ON, HOWEVER THE CHECK ENGINE LIGHT DID COME BACK ON IN A CONTINUOUS MODE. VEHICLE IS CURRENTLY AT CHARLIE'S DODGE/JEEP DEALERSHIP IN MAUMEE, OH BEING DIAGNOSED.
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