NHTSA Complaint #10747506 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10747506
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	August 7, 2015
Date Filed	August 10, 2015
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

IN THE WAKE OF RECEIVING MY CAR BACK AFTER TRANSMISSION REPLACEMENT (DUE TO THE CAR SHUTTING DOWN WHILE DRIVING), I TURNED IT ON THE OTHER DAY AND ALL THE LIGHTS ON THE GEAR SHIFTER CONSOLE LITE UP AND STAYED LITE. I BROUGHT MY CAR INTO JEEP AND WAS TOLD THAT IT WAS THROWING A CODE, SOME KIND OF LOST CONNECTION ERROR BUT THEY HAVE NO IDEA WHY OR HOW TO FIX IT BECAUSE IT ISNT DOING IT ANY MORE. THIS IS THE SECOND TIME IN 2 MONTHS THAT MY CAR HAS BEEN IN THE SHOP TO FIX AN ISSUE WHICH JEEP CLAIMS IS AN ODDITY TO MY VEHICLE AND NOT A KNOWN ISSUE.

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