NHTSA Complaint #10747214 — 2015 HYUNDAI GENESIS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10747214
Vehicle	2015 HYUNDAI GENESIS
Component	STEERING
Date of Incident	July 15, 2014
Date Filed	August 8, 2015
Mileage	7,069 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING AT ABOUT 25 MPH, THE POWER STEERING FROZE UP ON ME.(FORTUNATELY), I WAS NOT DRIVING FAST, OR ON A BRIDGE, FREEWAY, ETC. AND WAS ABLE TO RETURN TO A SAFE LOCATION. I CALLED A TOW TRUCK. TOWED TO LOCAL HYUNDAI DEALER. AFTER 20 DAYS IN SHOP, THEY REPLACED STEERING COMPUTER, RACK AND PINION STEERING TOO. I AM APPALLED THAT A NEW (EXPENSIVE) 2015 GENESIS WITH VERY LOW MILEAGE, HAS HAD THIS PROBLEM. I AM NOW VERY HESITANT ABOUT THE QUALITY OF THE HYUNDAI BRAND. I HOPE NO ONE ELSE HAS HAD THIS PROBLEM, BECAUSE IT IS A REAL HEADACHE!!!

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