NHTSA Complaint #10747030 — 2015 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10747030 |
| Vehicle | 2015 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I HAVE HAD MY NEW 2015 JOURNEY SINCE MARCH 2015. THE FIRST INCIDENT WAS IN JUNE 2015. I WAS DRIVING AND MY CAR DIED WHILE DRIVING. I WAS IN THE MIDDLE OF THE ROAD THANK GOD NO ONE HIT ME FROM BEHIND. I PUT MY VEHICLE IN PARK AND RESTARTED IT AND IT STARTED SO I THOUGHT OK IT WAS A ONE TIME THING. NOPE AGAIN IN JULY IT DID THE EXACT SAME THING WHILE MY HUSBAND AND MY KIDS WERE IN THE CAR. THE CAR RESTARTED SO I TOOK IT IN TO THE DEALERSHIP FOR THE SECOND TIME WHERE THEY KEPT MY CAR FOR 2 DAYS AND COULD NOT FIND ANYTHING WRONG WITH IT. SO I TOOK IT HOME AND THE VERY NEXT DAY IT DIED AGAIN. I NOW HAVE A OPEN REPAIR CASE WITH CHRYSLER HOWEVER I HAVE BEEN GOING BACK AND FORTH LIKE A PING PONG BALL. I FEAR FOR THE SAFETY FOR MYSELF AND FAMILY AS I DO NOT TRUST MY CAR. I AM TRYING TO WORK WITH THEM TO GET ME A NEW CAR BEFORE I GO TO SEE A LEMON LAW LAWYER, I WOULD LOVE TO HEAR FROM ANYONE WHO HAS POSTED CONCERNS WITH THEIR JOURNEYS AS TO WHERE YOU ARE IN YOUR FIGHT WITH DODGE? I AM SO UPSET AS I BROUGHT THIS NEW VEHICLE TO AVOID REPAIR PROBLEMS AND I UNDERSTAND EVERY CAR HAS ITS ISSUES BUT I HAVE ONLY HAD MINE FOR 5 MONTHS!!
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