NHTSA Complaint #10746889 — 2012 VOLKSWAGEN ROUTAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10746889
Vehicle	2012 VOLKSWAGEN ROUTAN
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2015
Date Filed	August 6, 2015
Mileage	45,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY FAMILY AND I WERE TRAVELING ON OUR VACATION TO MONTREAL LAST THURSDAY (7/30). DURING OUR TRIP WE STOPPED BY LAKE GEORGE FOR A QUICK LUNCH WHERE OUR CAR BROKE DOWN. NOW AT FIRST, I WAS HOPING WE COULD STILL GET IT FIXED QUICKLY AND DRIVE IT UP FOR OUR WEEK LONG TRIP IN CANADA BUT INSTEAD WE HAD TO RENT A VEHICLE FROM THE LOCAL ENTERPRISE AND USE THAT VEHICLE FOR THE ENTIRE TRIP. IT TURNED OUT CAR WASN'T GETTING TO PARK PROPERLY. VW TOLD US IT'S NOT COVERED UNDER WARRANTY. ALSO I WAS TOLD ALTERNATOR NEEDED TO BE REPLACED. TOO MANY ISSUES AND $1700+ LATER STILL NOT FIXED.

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