NHTSA Complaint #10745861 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10745861
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2015
Date Filed	August 3, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE DOOR FRONT DRIVER SIDE DOOR SENSOR WENT BAD AND TELLS CAR THAT DOOR IS AJAR. THIS WAS REPLACED UNDER WARRANTY LAST YEAR. NOW YESTERDAY THE SAME THING HAS HAPPENED TO THE FRONT PASSENGER SIDE DOOR SENSOR. THIS WAS QUOTED TO ME AT $700. THIS IS RIDICULOUS FOR A BAD DOOR SENSOR THAT FORD HAS PUT BAD AND FAULTY SENSORS ON. I FEEL THAT I SHOULD NOT BE LIABLE FOR .THE FORD DEALERSHIP IN TOWN SAID, "THIS IS A PROBLEM WITH FORD FLEX". THIS DOOR AJAR SENSOR KEEPS LIGHTS ILLUMINATED DRAINING THE BATTERY, EVEN THOUGH THE DOOR IS SHUT. THIS KEEPS THE LIGHTS ON WHEN DRIVING, AND AT NIGHT MAKES IT VERY VERY HARD TO SEE AND DRIVE. THIS WILL CAUSE AN ACCIDENT DUE TO FAULTY DOOR SENSORS.

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