NHTSA Complaint #10745216 — 2002 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10745216
Vehicle	2002 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	June 3, 2015
Date Filed	July 31, 2015
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE BEFORE THE STEERING WHEEL SUDDENLY VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. MA 10/2 *CN

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