NHTSA Complaint #11155917 — 2002 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11155917
Vehicle	2002 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	December 3, 2018
Date Filed	December 4, 2018
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS COMPLETELY RUSTED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO BRIAN BEMIS FORD (1380 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED AND THEY REFUSED TO RELEASE THE VEHICLE BACK TO THE CONTACT DUE TO THE DANGEROUS CONDITION OF THE RUSTED FRAME. THE DEALER STATED THAT THEY WOULD NOT CHARGE THE CONTACT A STORAGE FEE. THE CONTACT PURCHASED THE VEHICLE IN MARCH OF 2018. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *TT*JB

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