NHTSA Complaint #10744503 — 2014 JEEP CHEROKEE

I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.