NHTSA Complaint #10736103 — 2013 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10736103
Vehicle 2013 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I BOUGHT MY VEHICLE IN 2013, NEW FROM THE LOCAL DEALERSHIP. AFTER OWNING THE VEHICLE FOR A FEW DAYS WE NOTICED THE SHUDDERING ON ACCELERATION. IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THIS WAS BREAK IN TIME. A FEW MONTHS INTO OWNING THE VEHICLE, THE TRANSMISSION FAILED, WE BROUGHT IT INTO THE LOCAL FORD DEALERSHIP AGAIN, AND HAD THE TRANSMISSION FLUSHED AND WORK DONE TO IT. SINCE THEN THE VEHICLE HAS BEEN TO THE SHOP FOUR TIMES FOR THE SAME ISSUE OF THE TRANSMISSION AND THE ELECTRICAL SYSTEM FLASHING AND SHUTTING DOWN. THE VEHICLE WILL SHUDDER UPON ACCELERATION. NOW NO LIGHTS, BRAKE LIGHTS, DASH LIGHTS, WILL COME ON. THE VEHICLE WILL RUN, BUT YOU HAVE NO IDEA HOW FAST YOU ARE GOING, YOU HAVE NO TURN SIGNALS, THE 2013 FORD FOCUS IS A TIME BOMB. FORD WILL OFFER US NO SOLUTION EXCEPT TO BRING IT IN AND LOOK AT IT. AFTER BRINGING IT IN FOUR TIMES I DO NOT FEEL COMFORTABLE BRINGING IT BACK AND HAVING IT NOT COMPLETELY REPAIRED AND HAVING TO PUT MORE MONEY INTO THIS VEHICLE WHEN IT IS NOT GOING TO BE PROPERLY FIXED. I AM NOT SURE HOW FAILING TRANSMISSIONS, AND ELECTRICAL ISSUES ARE NOT CONSIDERED SAFETY ISSUES AND PUT ON IMMEDIATE RECALL BUT I MUST ASSUME IT IS BECAUSE I AM NOT A MECHANIC, BUT STUCK WITH A LEMON THAT FORD REFUSES TO ACKNOWLEDGE THERE ARE ISSUES WITH.

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