NHTSA Complaint #10735959 — 2013 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10735959
Vehicle 2013 FORD FLEX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

2013 FORD FLEX MODEL POS, REAR PASSENGER DOOR AJAR SENSOR WAS REPAIRED DUE TO BEING DEFECTIVE WHILE UNDER WARRANTY AROUND 32000 MILES I BELIEVE, AT ROUGHLY 45000 MILES THE DRIVERS DOOR SENSOR WAS STARTING TO FAIL, IT WOULD REQUIRE 2 SHUTS TO SHUT OFF. BATTERY KEPT DYING, GOT IT TESTED SAID GOOD BUT KEPT DYING, DID NOT THINK IT WAS A ISSUE WITH THE DOOR, BUT ONE NIGHT I WENT OUT TO GET SOMETHING FROM MY TRUCK AND WHAT DO YOU KNOW EVERY LIGHT IN THE THING IS ON. WHY? YOU ASK BECAUSE THE DRIVERS DOOR IS APPARENTLY AJAR, BUT ITS NOT. I REPLACED THE BATTERY THE MORNING BEFORE I SEEN THE LIGHTS ISSUE $200 GONE. CONTACTED FORD BY EMAIL RECIEVED NO RESPONSE, CONTACTED VIA FACEBOOK AND THEY RESPONDED THAT THEY WILL TRY TO HELP, RECIEVED A CALL THE NEXT DAY NOPE WE WONT HELP YOU. FOR A $45000 TRUCK IT SURE IS MADE OF LOW QUALITY MATERIAL. I WILL NOT BE RECOMMENDING FORD TO ANYONE. WORRIED THE AIRBAGS WONT DEPLOY PROPERLY IF THERE IS AN ACCIDENT, IF THE TRUCK THINKS THE DOOR IS OPEN. NOT TO MENTION THE FACT MY BATTERY WILL DIE ANYWHERE I STOP FOR A FEW HOURS.

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